Do you have Ready Stocks?
Yes we do have some ready stocks. Please go to our "Ready Stocks"category to view.
All other items are pre-order goods unless otherwise stated.
When is the Pre-Order Spree's processing date(s)?
Our Pre-Order Spree's processing dates will be on the 15th and the last day of every month. You can send in your order anytime and they will be processed at the next available date.
Note** Please do take note of the closing date if you want to be eligible for promotions.
As this is a Pre-Order Spree, we would only place order after the closing date so a certain time frame of waiting is inevitable (3 - 4 weeks). Please only join if you're patient and willing to wait. If not, please visit our "Ready Stocks" category instead. Thanks!
How do I place order?
Please only email us (beautyfashion4ladies@gmail.com) your order if you are purchasing:
1) current/on-going promotional items (special prices)
2) above 5 apparels (to be eligible for discount)
3) ready stocks (to make sure they are still available)
4) pay via Online Bank Transfer / Counter Bank in
Can I try on the clothes before I buy?
It is impossible to try on the clothes upon purchasing because our apparels are pre-order goods.
How do I know whether the apparels will fit me?
All our apparels come in each individual size chart. Please study the chart carefully before making a purchase.
What if there are Out of Stock items in my order?
In the case where out of stock item occurs, you may choose to replace it with another item at the same price, or you may choose to drop the item. In the cases where items are being dropped, we will make a full refund for that particular item.
NOTE** Items run out of stocks are inevitable as many of the products are in huge demand. We do not like it when that happen but we have no control over it as we are not the manufacturer. Thanks for your understanding.
Why are the labels different from the pictures or do not come with a label?
The apparels have a different brand name tags on them because our goods are ordered directly from our suppliers/manufacturers. Most of these brand name clothes are often made outside of the retailers' countries and are imported then attached with their own brand tags which make their clothes more expensive.
Can I do return or exchange after I've received my order?
No, we do not do return or exchange after we have posted / delivered your goods. Customers are advised to study the measurement chart carefully upon purchasing.
What if the item is faulty / damaged?
We do not accept return/exchange for damaged goods as we perform quality checks to make sure all items are in good condition before we send / delivered them out. It would be the delivery man's responsibility once we send out your goods.
It is unlikely for goods to be damaged during dispatch as they are not fragile goods. So far, we have never received any complaints regarding faulty/damaged goods.
What if my parcel is lost or stolen during dispatch?
We will not be held responsible for orders delivered to incorrect addresses. Please provide us with the most accurate information when you submit your orders.
We will not be held responsible for items lost during the shipping process. It would be the delivery man's responsibility once the package is shipped.
How long will it take to deliver?
After we have placed order from our suppliers, it will take about 3 weeks to reach our customers within Brunei
What is the delivery method you use?
All goods will be sent via Brunei Post Laju or by hand. You may request to have your goods sent via Courier serices but you will need to bear the delivery cost. The cost of Courier Services will be advice if requested.
I am from Brunei. Can I pick up my order?
Yes. Customers based in Brunei are allowed to do pick up for their orders. Pick up location is in Bandar Seri Begawan only. The address will be provided via email.
What are the ways of payment available?
You may also choose to pay via Online Bank Transfer / Counter bank in to our Baiduri Bank Account. Please contact us for bank details.
Do you deliver to overseas?
Yes. We do ship overseas too.
Which currency do you accept?
We only accept payment made in Brunei Dollars (BND) and US Dollar (USD).
How much does the postage and shipping fee cost?
We offer FREE SHIPPING for customers who purchase at least 5 apparels within Brunei. Anything less will be charge accordingly.
We will advise you the total shipping fee after orders have been confirmed.
For international buyers, postage and shipping fee would be calculated using Brunei Post (PostLaju) Rate.
